Here's How We Do It!

Eggs can break if handled roughly by the post, and even our packaging methods can be useless against some courier drivers! 

No signs of life by day 10? Crack the egg open, if the yolk and whites are mixed at this stage the it's more than likely that the eggs were shaken around too much while in courier. If the eggs are rotten or smell off then the eggs were fertile but did not develop.  Shipping or issues within the first few days of incubation will cause the eggs to appear infertile. 

Opened the box up and you've got the wrong eggs? Even if you're not sure contact us immediately at admin@chickandegg.co.nz . We do ship large volumes of eggs and have multiple staff in our packing team so mix ups can occasionally happen. 

Humidity, temperature and bacteria entering the egg can cause issues with development, hatching and defects with the live chicks. This is 100% due to the incubation of the eggs and we are not responsible for this at all. If issues such as this occur and other eggs didn't develop it will point to the direction that the eggs were fertile and did not develop. 

Deformities can occur if humidity and temperature are incorrect during incubation and especially hatching. Make sure to regularly check your incubator temp and humidity with and external device and do not open the incubator from day 18-22, or once all eggs have hatched. Occasionally genetic or parent stock deficiencies may cause deformities, although we regularly hatch eggs from all groups and we will know if there is any issues. We also make sure all birds are well looked after and that any birds that present genetic issues ae culled from breeding lines.